Terms & Privacy

Price

All transactions are processed in NZD$ - errors & omissions exempt.

Quotations

Quotations are valid for 30 days barring errors or omissions. Prices are ex-warehouse and an additional freight component will be charged if delivery is required

Colour

Reproduction of colours is as accurate as photographic processes allow. Please note colours may vary slightly between dye batches and from what is displayed on your monitor display

Products & Availability

While we make every effort to maintain sufficient stock, at times items sell out or delivery delays occur beyond our control. Should the item you ordered not be in stock we will contact you to advise when the item will be available. You have the option to cancel your order should this occur and we will refund your payment. Bradfords waives any liability in the case of inventory shortages.

Specifications

All drawings, dimensions, samples, descriptive matter and specifications are intended as a guide only. Bradfords reserves the right to change, alter or modify the design, dimensions, construction or costing of any item of furniture without prior written notice.

While we aim to ensure that information on this website is correct, sometimes errors do occur for which we apologise.

Custom Orders

Modifications to products outside the standard specifications may be possible. All requests for modifications must be agreed in writing. Additional lead time and surcharge may apply.

Assembly

Some items may require self-assembly. In most cases this is minimal and easily achieved. Appropriate tools and instructions are usually included other than basic screwdrivers etc. We are always happy to talk through and help with any difficulties that may arise.

Order Confirmation

An order confirmation will be forwarded to you in acknowledgement of receipt of your order. This document will supersede all prior correspondence in relation to your order (verbal, written, graphic or otherwise). We will proceed with your order, as per your order confirmation, unless we receive written notification of any requested changes with 24 hours.

Order Amendments or Changes

Once your order has been confirmed any request for subsequent changes must be sent in writing. No guarantee can be given that the requested change can be made. Any variation or cancellation agreed to by Bradfords of Broadway will incur additional costs.

Lead Times

Please contact our sales office for current lead time estimates. Failure to provide all relevant information may delay lead times. Whilst we will make every effort to achieve nominated delivery dates, delays do not constitute a breach of contract and Bradfords is in no way liable for any resulting damages.

Payment

A non-refundable 30% deposit is required for special or non-stock products, with the balance due prior to release of the goods. Goods remain the property of Bradfords until full cleared payment has been received.

Payment can be made by bank transfer, Visa or Mastercard.

Delivery

Delivery times will be arranged with you once goods are ready for despatch. The freight charge covers a single delivery at ground level during normal weekday delivery hours. Prior to delivery please provide us with full written details of any difficulty to access eg. stairs, delivery dock, lift etc. We reserve the right to charge additional costs for unusual access not advised in writing.

If you are unable to accept delivery within 7 days from our first call following the completion of your order, an additional storage fee of 1% of the value of goods per month or $100 per week (whichever is higher) is payable.

Inspection

Please check your purchase for transit damage before the carrier leaves as inspection of products is required on delivery. Any damage must be noted on the delivery docket presented to you by the carrier for signature. Notification is required within 24 hours to our sales office of any damages or shortages. We will not be responsible for any damage unless we are notified within time period specified above.

Returns

Please choose carefully as we do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty or have been wrongly described and are different to the product purchased on the website.

Our shipments are carefully inspected before leaving our warehouse but if upon delivery the goods are damaged or defective please let us know within 24 hours. We will then make appropriate arrangements with you.

For any additional questions, please call Bradfords on 09 525 5823.

Privacy

We take your privacy very seriously. The information you provide to us will only be used to process your order and arrange delivery. It will not be sold or otherwise divulged to a third party without your consent.

Bradfords of Broadway Limited is bound by the NZ Privacy Act 1993. Bradfords' Privacy Policy outlines how and when personal information is collected, stored and distributed by Bradfords.

Copyright

This website and its contents are the property of Bradfords of Broadway Limited and are subject to copyright. The contents of our website and the website as a whole are intended solely for your personal, non-commercial use. Any use of our web site and its content for purposes other than personal and non-commercial use, or any use of the trade marks displayed on the website, is prohibited without the prior written permission of Bradfords of Broadway.

Disclaimer

You agree that your access to, and use of, this site is subject to these terms and all applicable laws, and is at your own risk. Bradfords of Broadway Limited makes no representations or warranties of any kind, express or implied as to the operation of this site or the information, content, materials or products included on this site, except as otherwise provided under applicable laws Bradfords of Broadway Limited, its directors, employees, agents, contractors, franchisees, successors or assigns will not be liable for any damage or loss whatsoever arising out of, or in any way related to, the use of this web site and any other site linked to this website.

General

This web site may be accessed in New Zealand and throughout the world. Bradfords of Broadway Limited makes no offer in or by this website to sell any product or service in any country outside New Zealand and no representations that the content of this website complies with the laws of any country outside New Zealand. If you access this site from outside New Zealand, you do so at your own risk and are responsible for complying with the laws in the place where you access the site. The use of this site is governed by, construed and enforced in accordance with the laws of New Zealand.

Thank you for shopping online with Bradfords Interiors. We are delighted to have been of service to you and hope you enjoy your new furniture.